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FirstSpot disconnects before Timeout Counter Time is reached

 
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apollo



Joined: 24 Jun 2008
Posts: 1
Location: Germany

PostPosted: Tue Jun 24, 2008 5:16 pm    
Post subject: FirstSpot disconnects before Timeout Counter Time is reached

While surfing in WWW FirstSpot disconnects. 2 or 3 minutes after login to firstspot. FirstSpot disconnects by himself.
The session timeout is 300 minutes.

Why disconnects FirstSpot the connection?

Best whishes
Peter
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Wed Jun 25, 2008 6:14 am    
Post subject:

What do mean by disconnect? Does the client need to login again? Also, have you changed the default datasource?

BTW, have you turn on UI Customization -> "Logout automatically when Infobox is closed" option?
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