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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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 Posted: Mon Jul 12, 2010 2:14 pm
Post subject: V4 Stopped working at the beginning of the month for servers |
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I just got word from some organizations that are using V4 that all of a sudden V4 has stopped connecting. Two different locations reported this problem at the same time. This leads me to believe that something has changed at your authentication server. Is this true?
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alan
Forum facilitator
Joined: 26 Sep 2003
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Posted: Mon Jul 12, 2010 2:18 pm
Post subject: |
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No, FirstSpot only checks the license once during startup phase. It won't stop FirstSpot when it is running.
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Mon Jul 12, 2010 2:38 pm
Post subject: I think I didn't explain it well enough |
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Two different servers in two different cities both running V4. They have both been running fine for years.
BOTH server stopped authenticating on start-up about 10 days ago. NEITHER server can get out of Trial Mode, because neither server can authenticate with your server. Is this just a tremendous coincidence, or has PatronSoft changed something at the beginning of July with regards to the authentication of v4?
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alan
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Posted: Mon Jul 12, 2010 2:50 pm
Post subject: |
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We haven't had any report of license problem.
If you still have difficulties, please reproduce the issue, and then email us at firstspot@patronsoft.com your firstspot_gw_srv_[timestamp].log under FirstSpot\log directory for further analysis.
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 3:21 pm
Post subject: Anything you can see in this |
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We keep getting an error that the license key is invalid. The card has not been changed. We've copied back the license key from a backup folder, have rebooted, and done everything we can think of.
13/07/2010 17:02:32 ** Starting Print Log **
13/07/2010 17:02:32 ** FirstSpot Version (4.0.14) **
13/07/2010 17:02:32 ** Service: Read Session Log
13/07/2010 17:02:32 ** Service: Read DataBase Info
13/07/2010 17:02:32 ** Service: Read BlockICMP_UDP
13/07/2010 17:02:32 ** Service: BLOCK_ICMP Disabled
13/07/2010 17:02:32 ** Service: BLOCK_UDP Enabled
13/07/2010 17:02:32 ** Service: Read Driver Param
13/07/2010 17:02:32 ** Service: Read Global BandWidth Throttle
13/07/2010 17:02:32 ** Service: Read PW Offloading
13/07/2010 17:02:32 ** Service: Read Session Handling
13/07/2010 17:02:32 ** Service: Read Anonymous Login
13/07/2010 17:02:32 ** Service: Read Lisence Path
13/07/2010 17:02:32 ** Service: Read IP
13/07/2010 17:02:32 ** Service: Read Multiple Network Segment
13/07/2010 17:02:32 ** Service: Read Allow Disconnect
13/07/2010 17:02:32 ** Service: Read Allow Disconnect: allow private disconnect[NO][]
13/07/2010 17:02:32 ** Service: Read Allow Disconnect: allow public disconnect[NO][]
13/07/2010 17:02:32 ** Service: Read NIC
13/07/2010 17:02:32 ** Service: Read Allowed Hosts
13/07/2010 17:02:32 ** Service: Read Default Login Page
13/07/2010 17:02:32 ** Service: Read DHCP
13/07/2010 17:02:32 ** Service: Read Skip Nic D/E
13/07/2010 17:02:32 ** Service: Read RADIUS
13/07/2010 17:02:32 ** Service: Read Packet Drop Period
13/07/2010 17:02:32 ** Service: Packet Drop Period [20]
13/07/2010 17:02:32 ** Service: Read SMTP
13/07/2010 17:02:32 ** Service: SMTP Roaming OFF
13/07/2010 17:02:32 ** Service: Read AuthServ
13/07/2010 17:02:32 ** Service: Read Global Data Transfer
13/07/2010 17:02:32 ** Service: Read URL Tracking
13/07/2010 17:02:32 ** Service: URL Tracking ON
13/07/2010 17:02:32 ** System Info for Verification **
13/07/2010 17:02:32 ** System Info for Verification:Microsoft Windows XP
13/07/2010 17:02:32 ** System Info for Verification:Professional
13/07/2010 17:02:32 ** System Info for Verification:{Service Pack 2} (Build 2600)
13/07/2010 17:02:32 ** SUCCESS **
13/07/2010 17:02:32 ** Hardware Info for Verification **
13/07/2010 17:02:32 ** Hardware Info for Verification: Number of processors: {2}
13/07/2010 17:02:32 ** Hardware Info for Verification: Page size: {4096}
13/07/2010 17:02:32 ** Hardware Info for Verification: Processor type: {Alpha]
13/07/2010 17:02:32 ** Hardware Info for Verification: wProcessorLevel: {Alpha}
13/07/2010 17:02:32 ** Hardware Info for Verification: CPU Hz {2994}MHz
13/07/2010 17:02:32 ** Hardware Info for Verification: CPU Name { Intel(R) Pentium(R) 4 CPU 3.00GHz}
13/07/2010 17:02:32 ** Hardware Info for Verification: CPU Model {x86 Family 15 Model 6 Stepping 2}
13/07/2010 17:02:32 ** Memory Status: Total Physical Memory 1982 MBytes
13/07/2010 17:02:32 ** Memory Status: Free Physical Memory 1577 MBytes
13/07/2010 17:02:32 ** Memory Status: Total Page File 2504 MBytes
13/07/2010 17:02:32 ** Memory Status: Available Page File 2242 MBytes
13/07/2010 17:02:32 ** Memory Status: Total Virtual Memory 2047 MBytes
13/07/2010 17:02:32 ** Memory Status: Available Virtual Memory 1997 MBytes
13/07/2010 17:02:32 ** Memory Status: Total Memory Loaded 20 Bytes
13/07/2010 17:02:32 ** Memory Mapping: [C:\Program Files\FirstSpot\log\firstspot_gw_srv_2010.07.13_17.02.31.log]
13/07/2010 17:02:32 ** Reset All Accounts
13/07/2010 17:02:32 ** verifyPublicNicStatus=>
13/07/2010 17:02:32 ** firstspotconOperation2=>
13/07/2010 17:02:32 ** firstspotconOperation2: Connection Name[ADSL]
13/07/2010 17:02:32 ** firstspotconOperation2: Hardware Name Obtained[Realtek RTL8139 Family PCI Fast Ethernet NIC #3]
13/07/2010 17:02:32 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&40]
13/07/2010 17:02:32 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
13/07/2010 17:02:32 ** firstspotconOperation2{STA_PUBLIC_NIC}: Public NIC started
13/07/2010 17:02:32 ** <=firstspotconOperation2
13/07/2010 17:02:32 ** <verifyPublicNicStatus>
13/07/2010 17:02:32 ** probePublicIP: Connection Name[ADSL]
13/07/2010 17:02:32 ** probePublicIP: Hardware Guid Obtained[{357A3071-1B2F-4BE8-AE44-237143427F36}]
13/07/2010 17:02:32 ** <probePublicIP>
13/07/2010 17:02:32 ** <startDemoMode>
13/07/2010 17:02:33 ** <writeRedirectPort>
13/07/2010 17:02:33 ** validate_SubnetAddr <13>
13/07/2010 17:02:33 ** firstspotconOperation2=>
13/07/2010 17:02:33 ** firstspotconOperation2: Connection Name[LAN]
13/07/2010 17:02:33 ** firstspotconOperation2: Hardware Name Obtained[Realtek RTL8139 Family PCI Fast Ethernet NIC #2]
13/07/2010 17:02:33 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&48]
13/07/2010 17:02:33 ** firstspotconOperation2{DIS_PRIVATE_NIC}: Disabling
13/07/2010 17:02:33 ** firstspotconOperation2{DIS_PRIVATE_NIC}:Private NIC disabled successfully
13/07/2010 17:02:33 ** <firstspotconOperation2>
13/07/2010 17:02:46 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&48]
13/07/2010 17:02:46 ** firstspotconOperation2{EN_PRIVATE_NIC}: Enabling
13/07/2010 17:03:00 ** firstspotconOperation2{EN_PRIVATE_NIC}:Private NIC enabled successfully
13/07/2010 17:03:00 ** <=firstspotconOperation2
13/07/2010 17:03:00 ** <EnableDisableAssignIPs>
13/07/2010 17:03:00 ** firstspotconOperation2=>
13/07/2010 17:03:00 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&48]
13/07/2010 17:03:00 ** firstspotconOperation2{STA_PRIVATE_NIC}: Getting Status
13/07/2010 17:03:00 ** firstspotconOperation2{STA_PRIVATE_NIC}: Private NIC started
13/07/2010 17:03:00 ** <=firstspotconOperation2
13/07/2010 17:03:00 ** <verifyPrivateNicStatus>
13/07/2010 17:03:00 <IoctlNdisQueryGlobalStats>
13/07/2010 17:03:00 <IoctlNdisQueryGlobalStats>
13/07/2010 17:03:00 <IoctlNdisQueryGlobalStats>
13/07/2010 17:03:00 ** RestartApacheService: restart gracefully
13/07/2010 17:03:02 ** <RestartApacheService>
13/07/2010 17:03:02 ** StopUnusedServices: SharedAccess
13/07/2010 17:03:02 ** StopUnusedServices: DNS
13/07/2010 17:03:02 ** StopUnusedServices: DHCPServer
13/07/2010 17:03:02 ** <StopUnusedServices>
13/07/2010 17:03:02 ** resetRRAS ->
13/07/2010 17:03:08 ** resetRRAS: remove private NIC
13/07/2010 17:03:10 ** resetRRAS: add private NIC
13/07/2010 17:03:15 ** <resetRRAS>
13/07/2010 17:03:27 ** restartRRAS: OpenService
13/07/2010 17:03:27 ** restartRRAS: Stopping
13/07/2010 17:03:33 ** restartRRAS: starting
13/07/2010 17:03:33 ** <-restartRRAS
13/07/2010 17:03:33 ** <modifyRRAS>
13/07/2010 17:03:33 using DNS 192.168.0.1
13/07/2010 17:03:33 ** WriteBindCfg: bindpath[C:\Program Files\FirstSpot\dns\etc\]
13/07/2010 17:03:33 ** <- modifyDNS
13/07/2010 17:03:34 Multiple Network Segment Count = (0)
13/07/2010 17:03:34 Quit WriteROUTERCfg!
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 3:28 pm
Post subject: error entries with this boot |
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Tue Jul 13 15:38:39 2010 Invalid license key file.
Tue Jul 13 16:58:45 2010 ***** All the error messages of session started at Tue Jul 13 16:58:45 2010 are shown below *****
Tue Jul 13 17:01:46 2010 Invalid license key file.
Tue Jul 13 17:02:32 2010 ***** All the error messages of session started at Tue Jul 13 17:02:32 2010 are shown below *****
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Tue Jul 13, 2010 3:43 pm
Post subject: |
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For "invalid license key" error, it is not related to the online check at all.
Please double-check your Visitor/Private Network Interface MAC address. Sometimes the network driver is corrupted and it incorrectly reports the MAC address.
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 5:03 pm
Post subject: Now we see this |
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13/07/2010 18:54:48 ret<0 [FA-6E-46-09-E5-5A-09-AA-B8-98-F7-D5-8F-ED-81-34-E2-A7-14-BA-0F-3D-D0-13]
13/07/2010 18:54:48 {License Key Problem : -5}
13/07/2010 18:54:48 Fail to start
We've checked both NIC's and they appear to be working fine. I realize that is not the same as FS being able to get all the info it needs, but the private and public NIC's have not been changed and both NIC's can be seen and work for viewing other computers or the internet.
I'd hate to go through the process of replacing the NIC again and getting a key again, but is that our only option to test this?
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Tue Jul 13, 2010 5:14 pm
Post subject: |
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Please post your ipconfig/all output.
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 5:16 pm
Post subject: all |
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13/07/2010 18:52:44 ** Starting Print Log **
13/07/2010 18:52:44 ** FirstSpot Version (4.0.14) **
13/07/2010 18:52:44 ** Service: Read Session Log
13/07/2010 18:52:44 ** Service: Read DataBase Info
13/07/2010 18:52:44 ** Service: Read BlockICMP_UDP
13/07/2010 18:52:44 ** Service: BLOCK_ICMP Disabled
13/07/2010 18:52:44 ** Service: BLOCK_UDP Enabled
13/07/2010 18:52:44 ** Service: Read Driver Param
13/07/2010 18:52:44 ** Service: Read Global BandWidth Throttle
13/07/2010 18:52:44 ** Service: Read PW Offloading
13/07/2010 18:52:44 ** Service: Read Session Handling
13/07/2010 18:52:44 ** Service: Read Anonymous Login
13/07/2010 18:52:44 ** Service: Read Lisence Path
13/07/2010 18:52:44 ** Service: Read IP
13/07/2010 18:52:44 ** Service: Read Multiple Network Segment
13/07/2010 18:52:44 ** Service: Read Allow Disconnect
13/07/2010 18:52:44 ** Service: Read Allow Disconnect: allow private disconnect[NO][]
13/07/2010 18:52:44 ** Service: Read Allow Disconnect: allow public disconnect[NO][]
13/07/2010 18:52:44 ** Service: Read NIC
13/07/2010 18:52:44 ** Service: Read Allowed Hosts
13/07/2010 18:52:44 ** Service: Read Default Login Page
13/07/2010 18:52:44 ** Service: Read DHCP
13/07/2010 18:52:44 ** Service: Read Skip Nic D/E
13/07/2010 18:52:44 ** Service: Read RADIUS
13/07/2010 18:52:44 ** Service: Read Packet Drop Period
13/07/2010 18:52:44 ** Service: Packet Drop Period [20]
13/07/2010 18:52:44 ** Service: Read SMTP
13/07/2010 18:52:44 ** Service: SMTP Roaming OFF
13/07/2010 18:52:44 ** Service: Read AuthServ
13/07/2010 18:52:44 ** Service: Read Global Data Transfer
13/07/2010 18:52:44 ** Service: Read URL Tracking
13/07/2010 18:52:44 ** Service: URL Tracking ON
13/07/2010 18:52:44 ** System Info for Verification **
13/07/2010 18:52:44 ** System Info for Verification:Microsoft Windows XP
13/07/2010 18:52:44 ** System Info for Verification:Professional
13/07/2010 18:52:44 ** System Info for Verification:{Service Pack 2} (Build 2600)
13/07/2010 18:52:44 ** SUCCESS **
13/07/2010 18:52:44 ** Hardware Info for Verification **
13/07/2010 18:52:44 ** Hardware Info for Verification: Number of processors: {2}
13/07/2010 18:52:44 ** Hardware Info for Verification: Page size: {4096}
13/07/2010 18:52:44 ** Hardware Info for Verification: Processor type: {Alpha]
13/07/2010 18:52:44 ** Hardware Info for Verification: wProcessorLevel: {Alpha}
13/07/2010 18:52:44 ** Hardware Info for Verification: CPU Hz {2994}MHz
13/07/2010 18:52:44 ** Hardware Info for Verification: CPU Name { Intel(R) Pentium(R) 4 CPU 3.00GHz}
13/07/2010 18:52:44 ** Hardware Info for Verification: CPU Model {x86 Family 15 Model 6 Stepping 2}
13/07/2010 18:52:44 ** Memory Status: Total Physical Memory 1982 MBytes
13/07/2010 18:52:44 ** Memory Status: Free Physical Memory 1575 MBytes
13/07/2010 18:52:44 ** Memory Status: Total Page File 2504 MBytes
13/07/2010 18:52:44 ** Memory Status: Available Page File 2239 MBytes
13/07/2010 18:52:44 ** Memory Status: Total Virtual Memory 2047 MBytes
13/07/2010 18:52:44 ** Memory Status: Available Virtual Memory 1997 MBytes
13/07/2010 18:52:44 ** Memory Status: Total Memory Loaded 20 Bytes
13/07/2010 18:52:44 ** Memory Mapping: [C:\Program Files\FirstSpot\log\firstspot_gw_srv_2010.07.13_18.52.44.log]
13/07/2010 18:52:44 ** Reset All Accounts
13/07/2010 18:52:44 ** verifyPublicNicStatus=>
13/07/2010 18:52:44 ** firstspotconOperation2=>
13/07/2010 18:52:44 ** firstspotconOperation2: Connection Name[ADSL]
13/07/2010 18:52:44 ** firstspotconOperation2: Hardware Name Obtained[Realtek RTL8139 Family PCI Fast Ethernet NIC #3]
13/07/2010 18:52:44 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&40]
13/07/2010 18:52:44 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
13/07/2010 18:52:44 ** firstspotconOperation2{STA_PUBLIC_NIC}: Public NIC started
13/07/2010 18:52:44 ** <=firstspotconOperation2
13/07/2010 18:52:44 ** <verifyPublicNicStatus>
13/07/2010 18:52:44 ** probePublicIP: Connection Name[ADSL]
13/07/2010 18:52:44 ** probePublicIP: Hardware Guid Obtained[{357A3071-1B2F-4BE8-AE44-237143427F36}]
13/07/2010 18:52:44 ** <probePublicIP>
13/07/2010 18:52:44 ** <startDemoMode>
13/07/2010 18:52:45 ** <writeRedirectPort>
13/07/2010 18:52:45 ** validate_SubnetAddr <13>
13/07/2010 18:52:45 ** firstspotconOperation2=>
13/07/2010 18:52:45 ** firstspotconOperation2: Connection Name[LAN]
13/07/2010 18:52:45 ** firstspotconOperation2: Hardware Name Obtained[Realtek RTL8139 Family PCI Fast Ethernet NIC #2]
13/07/2010 18:52:45 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&48]
13/07/2010 18:52:45 ** firstspotconOperation2{DIS_PRIVATE_NIC}: Disabling
13/07/2010 18:52:46 ** firstspotconOperation2{DIS_PRIVATE_NIC}:Private NIC disabled successfully
13/07/2010 18:52:46 ** <firstspotconOperation2>
13/07/2010 18:52:58 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&48]
13/07/2010 18:52:58 ** firstspotconOperation2{EN_PRIVATE_NIC}: Enabling
13/07/2010 18:53:12 ** firstspotconOperation2{EN_PRIVATE_NIC}:Private NIC enabled successfully
13/07/2010 18:53:12 ** <=firstspotconOperation2
13/07/2010 18:53:12 ** <EnableDisableAssignIPs>
13/07/2010 18:53:12 ** firstspotconOperation2=>
13/07/2010 18:53:12 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_1186&DEV_1300&SUBSYS_13001186&REV_10\3&13C0B0C5&0&48]
13/07/2010 18:53:12 ** firstspotconOperation2{STA_PRIVATE_NIC}: Getting Status
13/07/2010 18:53:12 ** firstspotconOperation2{STA_PRIVATE_NIC}: Private NIC started
13/07/2010 18:53:12 ** <=firstspotconOperation2
13/07/2010 18:53:12 ** <verifyPrivateNicStatus>
13/07/2010 18:53:12 <IoctlNdisQueryGlobalStats>
13/07/2010 18:53:12 <IoctlNdisQueryGlobalStats>
13/07/2010 18:53:12 <IoctlNdisQueryGlobalStats>
13/07/2010 18:53:12 ** RestartApacheService: restart gracefully
13/07/2010 18:53:14 ** <RestartApacheService>
13/07/2010 18:53:14 ** StopUnusedServices: SharedAccess
13/07/2010 18:53:14 ** StopUnusedServices: DNS
13/07/2010 18:53:14 ** StopUnusedServices: DHCPServer
13/07/2010 18:53:14 ** <StopUnusedServices>
13/07/2010 18:53:14 ** resetRRAS ->
13/07/2010 18:53:20 ** resetRRAS: remove private NIC
13/07/2010 18:53:22 ** resetRRAS: add private NIC
13/07/2010 18:53:26 ** <resetRRAS>
13/07/2010 18:53:39 ** restartRRAS: OpenService
13/07/2010 18:53:39 ** restartRRAS: Stopping
13/07/2010 18:53:45 ** restartRRAS: starting
13/07/2010 18:53:45 ** <-restartRRAS
13/07/2010 18:53:45 ** <modifyRRAS>
13/07/2010 18:53:45 using DNS 192.168.0.1
13/07/2010 18:53:45 ** WriteBindCfg: bindpath[C:\Program Files\FirstSpot\dns\etc\]
13/07/2010 18:53:45 ** <- modifyDNS
13/07/2010 18:53:46 Multiple Network Segment Count = (0)
13/07/2010 18:53:46 Quit WriteROUTERCfg!
13/07/2010 18:54:48 ret<0 [FA-6E-46-09-E5-5A-09-AA-B8-98-F7-D5-8F-ED-81-34-E2-A7-14-BA-0F-3D-D0-13]
13/07/2010 18:54:48 {License Key Problem : -5}
13/07/2010 18:54:48 Fail to start
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 5:23 pm
Post subject: getting the ipconfig info. |
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This being done by others that I am trying to help remotely. I'm in the US. They are in South Africa.
Getting the info
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 5:27 pm
Post subject: info requested |
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Windows IP Configuration
Host Name . . . . . . . . . . . . : firstspot
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
Ethernet adapter ADSL:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC #3
Physical Address. . . . . . . . . : 00-50-BA-BE-25-9F
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Ethernet adapter LAN:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC #2
Physical Address. . . . . . . . . : 00-50-BA-AD-68-98
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.20.7.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.20.7.1
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 5:32 pm
Post subject: Thank you |
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By the way, thank you for the quick replies. There are 120 people that are relying upon the system to work for the their internet. They have had no internet for several days now. Getting this working is helping lots of people that have no other access than this.
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Tue Jul 13, 2010 5:44 pm
Post subject: |
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Somehow, your flipped the network card! The 00-50-BA-BE-25-9F is in our record but 00-50-BA-AD-68-98 is not.
Please flip the network card, either by reinstalling or referring to point 9 readme.rtf, and your license key problem should be resolved.
BTW, are you interested in upgrading to the current v6? One of the feature we want to highlight is In-Browser Message which gives hotspot operators a much better way to communicate with the clients. Feel free to check out http://patronsoft.com/firstspot for more information about the latest version.
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gsgriffin
Joined: 25 Jun 2007
Posts: 54
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Posted: Tue Jul 13, 2010 5:51 pm
Post subject: Upgrading |
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I would be interested, except:
1) my installations are for non-profit organization's private use and not making money. They don't have much
2) I've added a lot of tools for them to use that work alongside V4. I'm sure I would have to rewrite all the code if we upgraded
3) The program has been working fine for 4 years. Don't want to change it just to have features they never use.
I'll see what they have done and have them reset the cards. The funny thing is that the NICs are physically labeled ADSL and LAN. They are still that way. Not sure how this could be. I thought the key was connected to the PUBLIC NIC in V4. Its been a while, but I'll see about having them switch the cards, replace the labels that are on the NIC and try it.
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