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Cookie problem after credit card auth

 
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vx0



Joined: 03 Sep 2012
Posts: 24
Location: Houston

PostPosted: Sat Oct 27, 2012 3:08 am    
Post subject: Cookie problem after credit card auth

Greetings...
I am still having the problem where when the user enters their credit card info for authorize.com and is directed back through the shopping cart, FirstSpot sends the "Warning message for browsers not accepting cookies" message and forces the user to log back in with user and pass before making them active and sending them to the Redirect URL. It is causing some confusion with our users. Any suggestions on what could be wrong?

Best,
Mark
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Oct 29, 2012 4:55 am    
Post subject:

What is the client device and browser you use to perform this test?

Please make sure your browser is configured to accept cookies as well.
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vx0



Joined: 03 Sep 2012
Posts: 24
Location: Houston

PostPosted: Mon Oct 29, 2012 5:16 am    
Post subject:

This has been tested on five separate machines with internet explorer, FireFox and Chrome. All accept cookies. All get the same result.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Oct 29, 2012 4:48 pm    
Post subject:

Is it possible to capture the error screenshot as seen in the browser? Please email us at firstspot@patronsoft.com.
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