I can't redirect to the internet

iwantin · Joined: 03 Nov 2004 Posts: 8

I can login to Firstspot! that's great!

I can't go to www.yahoo.com or www.google.com.. or anywhere else!

is there a setting? or what?

HELP!

Thank you.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

It should be due to routing problem. Try:

1) Stop FirstSpot. Start "Routing and Remote Access" manually in Windows Services console. Note that whether there is any error. (Stop the service afterward before you restart FirstSpot again)

2) Did you turn off NAT? Note that you need to setup return path correctly in the router in the next hop. Refer to firstspot_guide.pdf for details.
_________________
~ Patronsoft Limited ~

iwantin · Joined: 03 Nov 2004 Posts: 8

the service started and no errors...

I don't see any settings for nat on my linksys wrt54g

but the router is passing info to the firstspot server as I do get prompted to log in...

help... :(

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

I actually mean NAT within FirstSpot. Anyway, if you haven't touch it, it should be fine.

Since you can see the login page, the DNS server should be fine. Note that it does not mean the routing is working as FirstSpot will redirect your initial request. Only after you succussfully login does the actual routing happens.

More things to try:
1) Make sure the FirstSpot machine can still access the Internet after you start FirstSpot successfully. Sometimes the routing rules change after you start FirstSpot and it will create confusion in the system.
2) try to post the result of the following command (run in the client side):

ping apple.com
ipconfig/all

If you have still have issues, zip us all the log files under FirstSpot\log and send it to firstspot@patronsoft.com
_________________
~ Patronsoft Limited ~