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eugenmiljan
Joined: 23 Apr 2005
Posts: 16
Location: Dubrovnik Croatia
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 Posted: Thu Jul 13, 2006 3:36 pm
Post subject: License |
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Hello,
we have purchased firstspot v4. Everything was working fine until today we noticed that firstspot is working reduced functionality mode.
I would like to remind you that we did not changed neither network topology or server hardware.
We need quick solution because this is live hotspot server.
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eugenmiljan
Joined: 23 Apr 2005
Posts: 16
Location: Dubrovnik Croatia
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Posted: Thu Jul 13, 2006 3:48 pm
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I've restarted it and it's working fine now.
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alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
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Posted: Fri Jul 14, 2006 3:21 am
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Please make sure you have a valid Internet connection during FirstSpot startup.
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eugenmiljan
Joined: 23 Apr 2005
Posts: 16
Location: Dubrovnik Croatia
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Posted: Sat Jul 22, 2006 11:37 am
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It keeps returning in to reduced functionality mode by it self. Internet connection is fine.
I have customers returning prepaid cards.
Need help now!
Thanx
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alan
Forum facilitator
Joined: 26 Sep 2003
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Posted: Sat Jul 22, 2006 12:41 pm
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What version of FirstSpot are you using?
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eugenmiljan
Joined: 23 Apr 2005
Posts: 16
Location: Dubrovnik Croatia
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Posted: Sat Jul 22, 2006 1:00 pm
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v4.0.0
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alan
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Joined: 26 Sep 2003
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Posted: Mon Jul 24, 2006 2:58 am
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Couple of observations:
1) Please upgrade to the latest v4 soon since it fixes a potential problem in the Online License Validation
2) Note that FirstSpot only checks the license once during startup, so it shouldn't change to "reduced functionality mode" by itself. The other thing is that sometimes the Configuration Manager page is cached, please restart Configuration Manager to make sure you get the "updated" page.
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