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castafiore
Joined: 27 Jul 2005 Posts: 5
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Posted: Sat Aug 13, 2005 1:42 pm Post subject: NEW : Unable to redirect webpage - URGENT PLEASE |
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Hello,
I installed on FirstSpot on MS windows 2000,
My first problem was with my Internet Prodiver IP (10.0.0.2 default gateway 255.0.0.0) and IP of FirstSpot (10.20.7.1). so I changed the FirstSpot IP address to 20.20.7.1 After this change, I arrived to start the FirstSpot service.
The next problem on the client's computer, i ask for www.yahoo.com URL, i see the FirstSpot page, i fill the login and password (sample/password) and i never see the yahoo.com page.
I already read the other points about "Unable to redirect webpage", I arrive to select, insert and update users
I'm interested in buying the full or standard version after to resolve the problem
Help please :-)
Castafiore |
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martigns
Joined: 13 Aug 2005 Posts: 1
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Posted: Sat Aug 13, 2005 1:50 pm Post subject: Urgent |
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I have exactly the same problem.
please help me
Thanks |
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jason Forum facilitator
Joined: 30 Nov 2004 Posts: 95 Location: Hong Kong
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Posted: Sat Aug 13, 2005 6:58 pm Post subject: |
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Did you see the redirection page? (You will be rediect to the original web site ......)
Can you access to any of the exception free websites? (i.e. www.google.com) _________________ ~ Patronsoft Limited ~ |
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castafiore
Joined: 27 Jul 2005 Posts: 5
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Posted: Sun Aug 14, 2005 8:35 am Post subject: |
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> Did you see the redirection page ?
After the login/password, I see the redirection page and wait my original page (www.yahoo.com)
> Can you access to any of the exception free websites? (i.e. www.google.com)
no access for the free website. |
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jason Forum facilitator
Joined: 30 Nov 2004 Posts: 95 Location: Hong Kong
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castafiore
Joined: 27 Jul 2005 Posts: 5
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Posted: Fri Aug 19, 2005 10:03 am Post subject: |
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I started "Routing and Remote Access service" manually as a test -> NO PROB with this service
Now, after a God intervention, don't ask me, we can access to the free site. Thx God.
But the other web site always on the redirection page. :-( |
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jason Forum facilitator
Joined: 30 Nov 2004 Posts: 95 Location: Hong Kong
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Posted: Fri Aug 19, 2005 10:39 am Post subject: |
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Make sure you turn off the ICF/Windows Firewall and RRAS service as well as set to manual.
try something other than www.yahoo.com as your initial url, a few customers experienced problems when using www.yahoo.com as the initial url.
Jason _________________ ~ Patronsoft Limited ~ |
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castafiore
Joined: 27 Jul 2005 Posts: 5
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Posted: Fri Aug 19, 2005 11:32 am Post subject: |
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FirstSpot is installed on MS windows 2000 pro SP4,
-> we dont have ICF/Windows Firewall on.
-> RRAS service is not started when we boot the Windows 2000 but once we start FIrstSpot, the RRAS start. |
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jason Forum facilitator
Joined: 30 Nov 2004 Posts: 95 Location: Hong Kong
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Posted: Mon Aug 22, 2005 3:02 am Post subject: |
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Please zip and send us the following files to firstspot@patronsoft.com for further investigation:
1) all files under \Firstspot\log directory
2) config.ini under \Firstspot directory
Thank you _________________ ~ Patronsoft Limited ~ |
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jason Forum facilitator
Joined: 30 Nov 2004 Posts: 95 Location: Hong Kong
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Posted: Thu Aug 25, 2005 3:01 am Post subject: |
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We received your log files, thanks.
There are two reasons i can think of:
1)The RRAS or TCP/IP stack might be corrupted in the "Windows 2000 SP4 English version " machine.
2)20.20.7.1/24 are internet resolvable addresses, you might have routing problem with this setting.
Private Networks are specified in the RFC1597
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
Let me know what you think _________________ ~ Patronsoft Limited ~ |
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