SSL received a record that exceeded the maximum permissible

Andy-JSR · Joined: 09 Jul 2011 Posts: 14 Location: Portrush

Hi I have installed my SSL and when you logon to the wifi network and browse to an https page the certificate shows no errors. However if you try to access the wifi network via its public address using https you get the follwoing error "SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)"

Please can you help in explaining what we may have done wrong. Because of this error we cannot receive an api back from google checkout.

Thanking you in advance

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Currently, we are looking into this issue.
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Andy-JSR · Joined: 09 Jul 2011 Posts: 14 Location: Portrush

Is this a common issue with google checkout?

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

We are unable to reproduce your issue.

We suspect you enter a https link in your Google Checkout setting "API callback URL". It should be a http link like http://internet_ip:5789/check_notify.php
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Andy-JSR · Joined: 09 Jul 2011 Posts: 14 Location: Portrush

Google requires a https to be entered under the api callback.

(alt+p)[/img]

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

It seems that we can enter a http link in the sandbox test.

Can you enter a http link anyway as a test?
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Andy-JSR · Joined: 09 Jul 2011 Posts: 14 Location: Portrush

Yes if I did however it wont accept it without https://

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

So you cannot enter http:// link at all?
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Andy-JSR · Joined: 09 Jul 2011 Posts: 14 Location: Portrush

No in the Google Checkout settings, when i enter just HTTP is puts ared box around it and asks for https as in the image above.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Okay. Where do you actually see the error message? Have you changed the Apache config in order to cater for this htttps return path?
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Andy-JSR · Joined: 09 Jul 2011 Posts: 14 Location: Portrush

No how do you change the Apache path? The error is per screenshot from google. Then google sends emails saying they cannot reach https: path

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Please try the below fix (for FirstSpot v6):

1) make sure you install the SSL cert correctly. You can enable SSL for FirstSpot login page (under Configuration Manager -> Authentication Server, select "Use 3rd party SSL certificates") and make sure there are no errors.

2) Download the below patch:

http://patronsoft.com/firstspot/download/patch/6010/google_checkout_patch.zip

unzip the zip file and copy apache.php to FirstSpot\cfgmgr directory (backup the original file first)

3) restart FirstSpot

4) test Google Checkout again

[ Edited on September 27, 2011 - this above patch has been removed from our server. Please use v6.0.10 or the new v7 instead ]
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Andy-JSR · Joined: 09 Jul 2011 Posts: 14 Location: Portrush

Thanks that seems to have sorted the https issue. Only now even though we are no longer getting the errors we were experiencing it still isn't updating the users account with the amoun tof time bought. Any ideas?

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Please check out http://patronsoft.com/forum/viewtopic.php?t=2058 . Did you see the txn.log file? Can you post it here?
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